We proactively review your system daily.
We make sure servers are working as planned, security software is up-to-date, and that your network is performing at its best. It also means that if something does stop working, we’re there to fix it and keep you and your staff working with as few disruptions as possible.
Get help planning your budget for IT Support.
Have you ever asked yourself how much to budget for IT Support? How long will computer hardware continue to function or when you might need to replace the network?
This is where we come in. Not only are we here to keep your systems up-to-date and running issue-free, but we provide planning services to all our clients. We can tell you when to expect server upgrades, when software will need to be replaced, or how long a computer might hold out before it will need to be retired.
How can we help to your business?
- Monitoring and emergency response for critical components
- A dedicated support team consisting of Tier I and Tier II Technician
- Unlimited access to our helpdesk, with remote and on-site support calls
- Server and workstation backups
- Security software (anti-virus and anti-spyware)
- Workstation and server maintenance on a weekly basis
- Keeping track of each computer and operating system’s lifespan
- After-hours emergency service
Finding the best IT solution for your business is important. This is why we take time to build a relationship with you. This involves understanding your goals. Each business environment is unique and dynamic, which is why Arina IT Support creates a tailor made plan for each client.
What does Arina IT Support offer?
- Learning about and assisting with your business goals and technology needs
- Performing a complimentary audit of your existing environment
- Designing a service program around your specific requirements
- Integrating a solution into your IT infrastructure
- Supporting your business via a helpdesk, remote monitoring and visits to your company
- Evaluate the program through quarterly business reviews to ensure optimum efficiency and results